Support & Help Center

Welcome to the AMC MEP 24x7 Support Center. We are here to assist customers, service partners, and administrators with any queries related to AMC services, fire safety systems, MEP maintenance, mobile applications, billing, or technical issues.

Who Can Contact Support

Customers using the AMC MEP 24x7 Service App or amcmep.in website
Service Partners using the AMC MEP 24x7 Partner App
Administrators using the AMC MEP 24x7 Administrator App
Businesses seeking AMC, fire fighting, electrical, plumbing, or MEP services

Support Topics We Handle

AMC service requests and scheduling issues
Fire safety systems, inspections, and maintenance queries
Partner onboarding, KYC verification, and account issues
Administrator access, service assignment, and operations support
App login, OTP, notifications, and technical errors
Invoices, payments, settlements, and billing concerns
Feedback, complaints, and service quality issues

App & Technical Support

If you are facing issues with the AMC MEP 24x7 Service App, Partner App, or Administrator App, please include the following details while contacting support:

Registered phone number or email
App name (Service / Partner / Admin)
Device type and operating system
Brief description of the issue with screenshots (if possible)

Support Availability

Our support team operates on a priority basis for AMC and emergency fire safety services.

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
Emergency AMC & Fire Safety: 24x7 (service-based)

Contact Support

For any support-related questions, feel free to reach out to us through the following channels:

📧 Email: amcmep247@gmail.com

🏢 Office Address:
AMC MEP Corporate Office,
H. No. 535 S/F, Left Side KH 60, 128-21,
Chattarpur Pahadi, New Delhi – 110074, India

Response Time Commitment

We aim to respond to all genuine support queries within 24–48 working hours. Critical AMC and fire safety issues are prioritized based on urgency and service agreements.